Surprise, surprise - being heard feels good. So let's try that again.

First of all, I need to offer up a well-earned correction.  Happily.  Last week, with very little subtlety I tore into Williams-Sonoma for not attending to my initial plea for help in replacing or repairing a big ol' KitchenAid mixer gone kaput.  Thankfully somewhere out there in the collective dingy basement of those scouring the internets, my wee little post made its way up the ladder to the PR Director at Williams-Sonoma in San Francisco.  Fast forward through a few emails and you now find me dealing directly with the General Manager at our local Williams-Sonoma.  I'll keep you posted on the mixer.  But, rest assured, Williams-Sonoma has surprised and impressed me immensely.  

Which has me thinking - where have I missed out on past complaints that a special someone keeping an eye on little ol' us here @ andthefamilybuick might have been able to do something about?  So as I wait for a brake job on our generic family wagon (don't EVEN get me started on the enigmatic duality of Firestone here in Ballard), I think the time has come to pick at a few scabs.

Hey, NPR - remember that car we donated this past summer?  Yea, the Volvo with like 180K miles, the busted head gasket that essentially meant we needed a new engine, and the caked-on decade and a half of good memories.  Yea, you sold it at auction and gave KUOW here in Seattle 700 bucks.  That one.  Well, we never even got a travel mug.  Or a tote bag.  I know you have our address 'cause we get new pleas for pledges every few weeks, it seems.

Hey, Apple - remember me coming in nearly a year ago to see if you could repair my wife's old iPod (screwy internal drive) a few months after I'd replaced my laptop with the shattered screen (my daughter innocently pulled it by the power cord off the breakfast counter)?  Yea, the guy you told that you'd give 10% off a new iPod if we donated the old one.  I must have misheard you.  What did you really say?

Actually, this is pretty fun.  So one more.

Hey, President Obama - remember me, the guy who's been defending you even as seemingly every other dolt who could afford a bumpersticker back in '08 has jumped ship in protest of some sort of nonexistent gripe about your job performance? Remember, the dood with the broad historical reading of politics who's nonetheless learned a bit from past forecasting mistakes and the past election cycle called it for both your and McCain's nominations back in November '07?  No, I'm not one of those going all "MassHole" on this Scott Brown special election and calling it the end of ObamaCare while wasting time building strawmen and blathering about "revolution".  And no, I'm not those guys demanding that the Dems dig in their heels and fight back.  I'm that other one, up here in the Northwest wearing the Milwaukee Brewers hat.  Yea, the old classic logo one - that's me.  The one looking for you to show how well you can play the rope-a-dope routine on health care.  Pull the compromise bill.  Push through a smaller bill on the obvious stuff.  Pivot to the economy.  Frame the argument, don't take it spoon fed by the haters.  And play more basketball.  The country somehow seems to feel better about itself when we see you loose and lithe on the court.  Thanks for that.  Oh, and if you want, could you erase my NSA file?  You should be fine if you go back to about '87 or so.

Hope your own customer service success stories also go all the way to the top today.  Rock on.

"In the Loop" versus aerial loopdiloops - a truly Seattlish dichotomy

If you know anything about summer events in Seattle, you know that the Blue Angels perform to great redneck fanfare during Seafair's hydroplane races. Think NASCAR on the water with very low-flying fighter jets buzzing the crowd to feed the boatrace passion absent from everyone's daily lives otherwise. Fun in the sun, unless you're trying to cross the bridges over Lake Washington. But instead of joining in on the dockside partying, I got the chance to take some time out yesterday afternoon to join a surprisingly big crowd seeing an utterly antithetical entertainment choice indoors. The movie "In the Loop" is a British satire that features whipsmart writing and a pitch-perfect dissection of the ridiculous run-up to the Iraq War - here fictionalized to never mention Iraq but everyone knows what it's based on. It starts smart, gets bogged down in its own cartwheels and ends up feeling like a movie that was made for TV but somehow got released in theatres. Anyone that knows where BBC America is on their cable spectrum will love it. Anyone that thinks certain NPR shows are overexposed will love it. Anyone that can pick out frisee from a Whole Foods produce section without looking at the signs will love it. But, oddly enough, I didn't love it. Maybe it was the often too-ribald laughter of certain of the professorial and hemp-garmented surrounding me that made me leave the theatre saying that it was smart, perfectly cast, yet utterly unimportant. My rating - B-minus. Wait for the rental, but surely check it out then.

One personal new web fave - The Daily Beast's "The Week in Culture" is Tina Brown boiled down into a spreadable paste. If you're looking to spin through 10-20 quick hits on what you should know according to the smarter-than-you NY intelligensia that surely hates our freedom, here you must go each weekend. Me likey.

Hope your own Sunday is also a long list of things "done" off the "to do" list with still a chunk of day left to enjoy. Rock on.